The 7 Principles of BUILDING RAPPORT Principle # 1 - Develop an Attractive Personality * People are attracted to people who are attractive. Adopt a Positive Self Image & Mindset . Principle # 2 - Become Genuinely Interested in Other People * Focus on the other person and their interests. Learn and apply the twelve facets of ‘Empathy’ . Principle # 3 - Aim to Meet the Other's ‘Crucial Needs’ * Rapport will only occur when both parties conclude consciously or unconsciously that their ‘Crucial Needs’ for Security, Significance & Self-Worth are being met. Principle # 4 - Become an Excellent Communicator * Smile and be an Exemplary Listener ™. Encourage others to communicate about themselves. Principle # 5 - Be Like Them Principle # 6 - Understand and Adapt Behavioural Style * Examine and hone the traits of your own behavioural style . Observe, quickly identifying and valuing others’ behavioural styles. Principle # 7 - Cultivate Trust & Trustworthiness * Understand the characteristics of trust and how to develop the six essential dimensions of Trustworthiness. |
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