Shipping & Returns


Our objective is your satisfaction

Unless otherwise stated, deliveries will be made via normal (economy) surface mail. Priority shipments are possible on demand and are subject to a supplement.

Shipments will be made within 48 hours of receipt of payment.

For electronic documents not immediately available as downloads from the site, shipment will also be made within 48 hours of receipt of payment.

If an article is not to your satisfaction, please alert us and request a 'Return Authorisation Number' (RAN). Any articles returned without a valid 'Return Authorisation Number' (RAN) will not be accepted nor will a refund be given.

Articles that have been opened or without their original packaging can not be returned.

Return shipping costs are at the client's expense.

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